Hospitality management jobs offered by hotel chains

Some of the largest job opportunities are in the hospitality industry. Employers of renowned hotel chains look for the right candidate to be hired for their hospitality management. The hotel sector is one division where candidates get an apt break for their careers. In this article, you will understand the kind of jobs that candidates in hospitality management will get in hotel chains.  Hospitality Training Institutes in Indore, India, offers one such placement.

What is hospitality management after all?

Hospitality management is an umbrella comprising daily operations and executive and commercial interests of the businesses. It involves travel and accommodation, food and beverage, bed and breakfast, event management, maintenance and housekeeping services, concierge, and many more.

Hospitality management jobs

Hospitality manager– The term hospitality manager is a broad term. Depending upon the hotel’s preference of job requirements the hospitality manager is placed. A manager’s job would roughly include accounting and budgeting, recruiting staff, supervising the daily operation, ensuring business performances, adhering to complaints and inquiries, and such other duties.

Guest relations manager- The term lets us know that it is the first and main source of contact for the guests at the hotel. The job profile begins at the front desk to provide smooth check-in and feedback on the stay too. The task also involves solving concerns and complaints may be in person, by email, or through phone calls too.

Reservation manager– The work of the reservation manager is to work together along with the front desk team and marketing team. The role demands to take charge of people coming to hotels. He is also the person who shares the room rate plans, advertising material if any, promotion to the marketing team and follows up with the interested parties to reserve the rooms.

Activities Director- The post of Activities Director demands taking care of the planning of guests’ itineraries, sightseeing, arranging fun activities, and making sure guests have a great time when they stay. Every hotel chain has an Activities director who makes sure their guests are being taken care of and are enjoying their stay.

Front desk supervisor– This position is all about the guests’ check-in and check-out procedure. Greeting the guests on arrival, making sure that they are made to feel special, and ensuring the documentation is at par. The work profile will typically involve filling in forms. The other tasks involve sorting and delivering mails to the staff, transferring calls to the room, collecting payments during check out, and customer service.

Café manager– The basic duty of a café manager is to make sure the work is done effortlessly. The sketch of a café manager starts right from hiring to taking care of daily operations. It is the most complex task of making the guests happy right from serving coffee to cookies to making sure the place is spic and span.

Event Planner or Conference Manager- This is the manager who takes care of hosting events in the banquet halls, party areas, lawn areas, ballrooms, concert venues, conference rooms, and anywhere the guest may like to opt. It requires skills from negotiating with the vendors to budgeting, a better understanding of the guests’ requirements, and working on it accordingly.  Hospitality Training Institutes in Indore is one such institute that believes in providing the best exposure for the students.

Concierge- The concierge is the best friend for a guest who has come to the hotel and looks forward to shopping in that area, dining options, sightseeing tours, and more. Concierge emerges as a helping hand making them aware of the places to visit, and reserving tickets for the places. The job is to ensure that all the information about the hotel is available with a click. You are required to attend the phone calls, answer the questions and give them a stress-free stay at the hotel.

Tour manager- How can one forget about the tour manager in a hotel He is one point of contact to take care of tours in and around the city. He is the person who oversees the schedule of the tourists and makes arrangements accordingly. It involves booking tickets, tour buses, and tour guides. Big hotels have their tour managers so that guests do not fall prey to high-paid tour managers outside.

Banquet Manager- To become a banquet manager you don’t necessarily have to be a chef. You are the person who will be in charge of food and beverages. Your job will be to plan the day’s food and beverages at the hotel as well as for the functions. You are entailed to keep the budget goals, hiring staff, inventory control, staff scheduling, and cleanliness aspect of the workspace.

To conclude

These were just a few of the job openings that are offered by hotel chains.  Hotel management course in Indore places well in the jobs owing to the exposure the students get. The hospitality industry is growing by leaps and bounds, this is just the beginning. The pay scale is high with other perks and amenities. Choose the wisest decision and live your dreams.